All items are handmade to order, typically shipping out within 4-5 business days. Production times may be extended during peak times. Custom items and Gold pieces may take an additional 1-2 weeks. If you have a specific deadline for delivery, please send us a message letting us know and we will do our best to accommodate your timeline.
Once your order has been shipped, you will receive an automated email with tracking information. If you have any questions or concerns about your shipment, please get in touch via firstname.lastname@example.org.
Studebaker Metals is not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier or incorrect shipping info.
For packages shipping within the United States:
Domestic orders* have the option of free shipping via USPS First Class Mail (which may take longer to deliver) or upgrading to FedEx Express (which typically takes 2-business days after leaving our workshop) for a flat fee of $8.
*Orders sent to PO Box addresses, Puerto Rico, and Military/Diplomatic Mail will be shipped via USPS.
Eligible exchanged orders are sent via USPS First Class.
You'll be emailed tracking details when any package ships out, regardless of service.
For packages shipping Internationally:
Shipping costs listed below are for transportation only, and do not include any taxes, duties, or fees that may be assessed on the import. If there are any additional fees owed, you will be contacted by your country’s FedEx or post office to arrange payment. For more information, including VAT and Duty rates for import, please contact your local customs office. Studebaker Metals is not responsible for these fees.
Non-US customers have two options for shipping internationally: fast or cheap. When it comes to quality, we’d normally never suggest either of these options, but when it comes to shipping, we think both have their merits.
If you don’t mind waiting a bit longer for your order, choose Economy International.
Orders sent internationally with this service will ship for a flat $10. All packages shipped via Economy International are typically delivered 10-15 business days after they leave our workshop, however they can take upwards of a month. Higher value orders may not be eligible for this service. Economy International is a service by FedEx with delivery contracted through your local post office.
If you’d like to receive your package more quickly, select FedEx Connect International.
This option is a flat rate of $22.00 (this fee is waived on orders over $250). All packages shipped via FedEx Connect International are typically delivered 5-7 business days after they leave our workshop.
Rather pick up?
If you are in the Braddock area and would like to pick up your order, let us know in the order notes -- we'll refund the shipping charge and introduce you to our shop cat! 😸